Public Works


The City of San Bernardino Public Works Department has four divisions: Administration, Engineering, Facilities and Fleet Maintenance, and Operations & Maintenance:


Operations & Maintenance Division

Our O&M team is responsible for maintaining the upkeep of City-owned property such as roads (i.e., potholes), sidewalks, trees, parkways, medians, maintenance boxes, storm drains (not sewer), street signs, traffic signals, weed abatement, and public parks. They repair potholes, remove downed trees, and cleanup after major storms and public areas where flooding has occurred. They also manage administration of Landscape Maintenance Districts (LMDs) service contracts. They do not maintain freeways and freeway intersections run by Caltrans. They do not service electrical poles owned by SoCal Edison.

To ask a question or make a service request concerning city property:
Submit a CRM Report Here
or call (909) 384-7272 (option 0)

Operations & Maintenance Division Offices
Phone: (909) 384-5045 

 To submit a service request for highway areas under
the jurisdiction of Caltrans:
Click Here

To report an outage for a streetlight or electrical tower maintained
by SCE (Edison)
Click Here or call 1-800-611-1911 


Do you find graffiti on a wall? A broken streetlight?
Potholes after a heavy rain? Report it using the GO SBCity App!

GO SBCity AppGO SBCity App

Get GOSBCity App at the Apple Store!Get the GO SBCity App at the GooglePlay Store!


Environmental Projects

Our staff aims to reduce solid waste disposal to landfills through source reduction, re-use, and recycling programs.  The people in this group are responsible for Integrated Waste Management which includes administering and monitoring the exclusive franchise agreement with Burrtec Waste Industries. Burrtec is the City’s sole provider of solid waste management services including collection services to residential and commercial customers for refuse, recyclable, and green waste, as well as contracted street sweeping services.  The division also coordinates waste reduction, pollution prevent, State recycling mandates (such as SB1383) and sustainable community initiatives and programming for San Bernardino government facilities, schools, businesses, and residents within the City.

Burrtec Waste Industries
For general trash collection and street sweeping inquiries,
please contact Burrtec Customer Service at:

Fax: 909-889-3710

***The City of San Bernardino does not retain information regarding individual accounts or payments.  Please call the Burrtec Customer Service number if you experience any disruptions in service.***

Environmental Projects/Integrated
Waste Offices

Phone: 909-384-5019
Fax: 909-384-5190


2024 Community Dump Day Schedule logo

 Engineering Division

This team of engineers control planning, design and project management of the City's five-year Capital Improvement Program (CIP). It prepares and updates the Intermodal Surface Transportation Efficiency Act (ISTEA) and other Federal Funding Programs. They are responsible for all of the contracts and construction projects that use public funds and manage permits. This division also handles the inspection and supervise construction and maintenance projects with contractors for items such as street vacations, storm drains, traffic signals, easements, CFD annexations, assessment districts, and more.

Engineering Division Offices

Main: 909-384-5019
Land Development: Please request to speak to someone in Land Development
Permits (encroachment, oversized loads, etc):  Please ask for the permit counter
Fax: 909-384-5190


Request for Bids & RFPs
Permit Information



Facilities and Fleet Maintenance Division

This division is responsible for City facilities maintenance and custodial services as well as the acquisition and maintenance of City fleet vehicles and equipment. It also operates and maintains the diesel, unleaded gas, compresses natural gas (CNG), and liquid natural gas (LNG) fueling station. The CNG station is available to other government agencies and the public. 

Facilities and Fleet Maintenance Division
Phone: 909-384-5220
Fax: 909-384-5013





This small group is composed of upper management level staff that oversee the operations of all other divisions within the Public Works department.

Phone: 909-384-5140
Fax: 909-384-5190



Contact Us


Lynn Merrill 
Director of Public Works 

[email protected] 

Office Address
201 North E Street, Suite 200
Second Floor
San Bernardino, CA 92401

Mailing Address
290 North D Street
San Bernardino, CA 92401

Office Hours
7:30 a.m. - 5:30 p.m.

7:30 a.m. - 4:30 p.m.

Permit Counter Hours
8:00 a.m.- 5:00 p.m.

8:00 a.m. - 4:00 p.m.